Choose Your Perfect Heating System

• Toule (Standard Selection)Reliability: The practical, reliable choice.Performance: Provides consistent, efficient heat for every session. Perfect for those who want a straightforward, high-quality sauna experience.
• Harvia (Premium Upgrade)The Industry Gold Standard: Known worldwide for superior engineering and exceptional durability.Performance: Offers the most authentic, long-lasting heat profile. A premium choice for those who want the absolute best.
• Smart Control Systems (WiFi Enabled)
• Anyi WiFi Heater: Our proprietary smart solution. Designed by Anyisauna for seamless compatibility with our units, offering intuitive remote management.
• Homecraft WiFi Heater: The smart-home enthusiast's choice. Engineered for robust, integrated connectivity, allowing you to pre-heat your sauna with total precision from anywhere.

Installation Made Simple
Don't be intimidated by the build—our saunas are engineered for an intuitive, straightforward DIY experience.

Timeframe: 2 People can comfortably complete the assembly in just 3–4 Hours, even with limited experience.

What You Need: A set of basic household tools is all that's required:

Hammer & Rubber Mallet

Electric Drill

Ladder

Level (for a perfect base)

Confidence Boost: Every unit comes with a clear, step-by-step manual and an easy-to-follow video tutorial. You've got this!

• All sauna heaters must be installed by a licensed electrician to ensure safety and compliance with relevant regulations.
• The heaters operate on a 240 V single-phase power supply (standard household power).
• The 6 kW heater draws approximately 25 amperes
• The 9 kW heater draws approximately 40 amperes

1. 30-Day Peace of Mind Return Policy

You have 30 calendar days from the date of delivery to request a return. To be eligible, the product must be in its original, uninstalled, and brand-new condition, including all original packaging, accessories, and gifts.

2. Inspection Upon Delivery (Crucial for Sauna Units)

Since saunas are large-scale shipments, please inspect the pallet and packaging upon arrival:

• Visible Damage: If the external packaging is significantly damaged, please refuse the shipment and note "Damaged" on the Bill of Lading (BOL).
• Concealed Damage: If you discover damage after unboxing, please contact us at anyisauna@gmail.com within 48 hours.
• Our Guarantee: If the unit or components (such as the heater) are defective or damaged during transit, we will ship replacement parts or a brand-new unit at zero cost to you. We aim to resolve all functional issues within 3-5 business days.

3. Order Cancellations

• Within 24 Hours: You may cancel your order for a full refund if the request is made within 24 hours of purchase.
• After 24 Hours (Before Shipping): As we begin palletizing and securing freight space immediately, cancellations made after 24 hours but before shipping may incur a small administrative processing fee.
• After Shipment: Once the sauna has left our NJ or CA warehouse, cancellations are treated as "Change of Mind" returns (see below).

4. Returns Due to "Change of Mind" or "Accidental Order"

We understand plans change. If you wish to return a sauna for personal reasons:

• The customer is responsible for the round-trip shipping costs (initial shipping plus return freight).
• A 20% Restocking Fee will be deducted from the refund to cover the inspection and re-palletizing of these oversized units.
• The product must be unsealed and in its original professional packaging.

5. Non-Returnable Items

• Custom-built saunas or personalized configurations.
• Items marked as "Final Sale" or "Clearance" on the product page.
• Used or installed products (due to health and safety regulations).

6. Refund Process

1. Request: Email anyisauna@gmail.com with your order number and photos of the unit.
2. RMA: Once approved, we will provide a Return Merchant Authorization (RMA) and the specific warehouse address (NJ or CA).
3. Inspection: We will inspect the returned item within 3 business days of receipt.
4. Credit: Approved refunds will be credited back to your original payment method within 7-10 business days.

1. Order Processing & Production Time

• In-Stock Products: Processed within 1-2 business days. Delivery to your door typically takes 7-10 business days.
• Custom-Built Saunas: Our premium custom saunas are handcrafted to order.Production Lead Time: Approximately 60 calendar days.Transit Time: 35-40 calendar days via specialized ocean and ground freight.Total estimated wait time for custom units: 95-100 days. We provide monthly status updates for all custom builds.

2. Shipping Methods & Costs

• Standard Delivery: We offer Free Shipping on all sauna units within the contiguous United States.
• Freight Delivery: Due to the size and weight of our products, all saunas are shipped via LTL (Less Than Truckload) Freight with Liftgate service to your curbside.

3. Address Modifications

• Changes to the shipping address must be requested within 7 days of order confirmation.
• For sauna units already in transit or at the local terminal, any re-routing fees or additional storage charges incurred due to address changes will be the responsibility of the customer.

4. Delivery Requirements (Critical)

As our products are delivered by large freight trucks:

• Access: The delivery site must be accessible by a full-sized trailer. If a specialized smaller truck, forklift, or towing service is required due to restricted access (narrow roads, steep driveways, etc.), the customer is responsible for any additional equipment costs.
• Presence: A recipient must be present to sign for the delivery.

5. Shipping Damage & Inspection

We reinforce every crate with extra cushioning to ensure safety. However, freight damage can occur:

• Inspection: Please inspect the exterior of the crate before signing the delivery receipt.
• Reporting: If any damage is found, please note "DAMAGED" on the driver

1. Wood Care

• High-quality red cedar or carbonized spruce is naturally durable, but regular maintenance ensures longevity.
  
• Wipe down wooden surfaces with a clean, soft cloth to remove dust and sweat after each use.
  
• Every 3–6 months, apply a natural wood wax or sauna-specific wood oil to maintain luster and prevent cracking.
  
• Avoid harsh chemical cleaners or bleach, which can damage the natural wood grain.
  

2. Sauna Room Cleaning

• After each session, ventilate the sauna thoroughly to prevent moisture buildup and mold growth.
  
• Gently wipe the floor with warm water; avoid soaking the wood.
  
• Check sauna rocks or heater surroundings regularly for dust or debris.
  

3. Heater Maintenance

• Electric heaters: Inspect wiring and control panels regularly for any loose or damaged parts.
  
• Wood-burning stoves: Keep the flue clear and clean out ashes as needed.
  
• Turn off heaters when not in use to conserve energy and prolong lifespan.
  

4. Temperature & Humidity Management

• Ideal sauna temperature ranges from 150°F–195°F (65°C–90°C), with humidity adjusted to personal preference.
  
• Avoid rapid temperature fluctuations to protect the wood and heating elements.
  

5. Routine Inspection

• Monthly, check doors, windows, and hardware for stability.
  
• Look for cracks, discoloration, or mold on wood surfaces and address promptly.
  
• Replace or clean sauna accessories such as towels, headrests, and cushions regularly.
  

6. Tips & Warnings

Do not use chemical sprays or harsh cleaners inside the sauna.

• Always stay hydrated before and after sauna sessions.
  
• Children, pregnant women, or individuals with cardiovascular conditions should consult a doctor before use.